FAQ

Yarn weight refers to the thickness of the yarn, while ball weight refers to how much the ball or skein weighs.

For example, two yarns can both weigh 100 g, but one might be a bulky yarn while the other is a fine fingering weight yarn.

They describe two completely different things.

For most projects, meterage is the more useful comparison because it tells you how much yarn is actually in the ball.

Two 100 g balls can contain very different amounts of yarn if one is thicker than the other.

When substituting yarns for a pattern, always compare the total meterage first.

Different fibres behave differently.

Fibre content influences:

• Warmth
• Softness
• Drape
• Stitch definition
• Elasticity
• Durability
• Care requirements
  

There is no single "best" fibre. The best choice depends on what you're making and how you'd like the finished project to behave.

No.

A finer yarn can contain significantly more meters than a thicker yarn of the same weight.

For example:

• 100 g = 220 m
  
• 100 g = 400 m
  

Both balls weigh the same, but one contains much more yarn.

Gauge tells you how many stitches and rows fit within a specific measurement.

Matching the gauge recommended in a pattern is especially important for garments and fitted projects, as it helps ensure the finished size is correct.

Synthetic fibres are often blended with natural fibres to improve durability, elasticity or ease of care.

For example, nylon is commonly added to sock yarn because it helps the finished socks withstand everyday wear.

A fibre blend allows manufacturers to combine the strengths of different fibres.

Not necessarily.

The suggested hook or needle size is a starting point.

Many knitters and crocheters adjust the size depending on:

• Their personal tension
• The stitch pattern
• The type of fabric they want to create
• The project they're making

Usually, yes.

When substituting yarns, compare:

• Yarn weight
• Meterage
• Fibre content
• Gauge
• Recommended hook or needle size
  

Looking at all of these together will help you find a suitable alternative.

Patterns are written using a specific yarn.

If you choose a yarn with a different meterage, fibre blend or construction, the number of balls required can change even if the finished project is the same size.

This is exactly why comparing meterage is so important when substituting yarns.

There isn't one simple answer.

The amount of yarn required depends on:

• The pattern
• The size you're making
• The yarn's meterage
• The stitch pattern
• Your personal tension
  

If you're unsure, we'd be happy to help you estimate how much yarn you'll need for your project.

Absolutely!

One of the joys of running Fluffmade is helping fellow makers find the perfect yarn for their next project.

If you're deciding between two yarns, looking for a substitute, or simply have a question about one of our collections, feel free to get in touch. We're always happy to help.

Yes — every item is individually crafted in Calgary, Alberta. Variations in stitching, colour, and texture are normal and part of the charm of handmade goods.

Yes — fill out our custom order form or contact us at info@fluffmade.com for custom projects.

We do our best to show accurate colours, but variations may occur due to lighting, yarn dye lots, or screen settings.

Yes.

We’re happy to wind hanks into cakes for you for a small fee. Please note that wound yarn is considered final sale, as winding alters the original condition of the yarn.

If you’d like your yarn caked, select the "Cake My Yarn" option at checkout or contact us before placing your order.

Knots are a normal part of yarn production.

Industry standards typically allow up to 2–3 knots per 100 g skein or ball, depending on fibre and manufacturing method. These joins occur during spinning or plying and do not affect the overall integrity of the yarn.

We inspect yarn on arrival, and small joins may not be visible until the yarn is worked.

No.

Knots within industry standards are not considered defects and are not grounds for replacement or refund.

If you encounter excessive or structurally problematic joins, please contact us with clear photos and details — we’re always happy to review.

Yes, some of our yarns are hand-dyed or feature intentional colour variation.

Please expect:

• natural variation between skeins
• subtle shifts in tone within a skein
• differences between dye lots
  

We recommend alternating skeins for larger projects to achieve a balanced fabric.

We photograph yarn in natural light, and on both light and dark background, and we aim for an accurate representation, though colour perception can vary due to:

• screen settings
• lighting conditions
• fibre type and sheen

Yarn is also inherently three-dimensional — it often looks different in the skein than when worked into fabric.

We recommend storing yarn:

• away from direct sunlight
• in a dry, well-ventilated space
• protected from pests

Natural fibres benefit from breathable storage rather than sealed plastic for long periods.

Yes, we will be happy to try to help you! Send us an email at info@fluffmade.com with a description of the tool you're looking for, and we will see what we can do.

“In stock” refers to material availability. Each piece is handmade to order and requires 1–3 business days of preparation before shipping.

We always aim to ship your products as soon as possible.
Preparation:1–3 business days.
Shipping estimates:
• Canada: 2–7 business days
• USA: 4–10 business days
• International: 7–21+ business days

Email info@fluffmade.com within 72 hours of delivery with photos of the item and packaging. We will assess the issue and arrange a replacement if appropriate.

Not routinely. However, pickup may be arranged at our discretion. Local delivery within Calgary is available via FluffPost for a minimal fee.

No — all sales are final due to the handmade-to-order nature of Fluffmade items. If your item arrives damaged, please contact us within 72 hours with photos.

Hand wash in cool water using gentle detergent. Lay flat to dry. Avoid stretching or wringing.

Spot clean only. Do not soak or machine wash. Always follow the heating and cooling instructions on the product page.

The wrap can be machine washed.

Yes — and make sure to follow instructions carefully. Heat in short intervals and never leave unattended. Overheating may damage the pack.

Yes — place in a sealed bag (to avoid freezer smell ideally) and freeze for at least 2 hours before use.